Managed IT Services refer to the proactive management of your company’s IT infrastructure and end-user systems by a third-party provider. Our Providers monitor, maintain, and support your systems 24/7 to keep your business running smoothly, securely, and efficiently.

Our core services typically include:

• 24/7 network monitoring & support
• Data backup and disaster recovery
• Cybersecurity protection
• Help desk and end-user support
• Cloud services and migrations
• Hardware and software management
• IT strategy and consulting

We custom tailor service plans to meet the needs of each client.

Outsourcing IT gives you access to a team of specialists at a fraction of the cost of building an in-house department. You benefit from:

• Reduced overhead and labor costs
• Broader expertise
• Scalable support as your business grows
• Improved uptime and cybersecurity posture
• Focus on your core business, not IT headaches

Our providers offer 24/7 support via phone, email, and our remote support portal. For critical onsite issues, we dispatch technicians directly to your location. Most issues are resolved remotely within minutes.

Yes — we specialize in supporting manufacturers. Our team understands the unique needs of production environments, including uptime requirements, machine-to-machine communication, ERP integrations, and secure remote access for plant management.

Security is built into everything we do. We implement industry best practices such as:

• Endpoint protection
• Firewalls and network segmentation
• Multifactor authentication
• Routine patching and vulnerability management
• Employee security awareness training
• Regular risk assessments

Yes. We help businesses meet compliance requirements such as CMMC, HIPAA, NIST, and others. Our provider services include documentation, system hardening, risk analysis, and audit readiness.

Pricing varies based on your company size, complexity, and support needs. We offer predictable monthly pricing with no hidden fees. Contact us for a free consultation and custom quote.

Absolutely. We often supplement internal teams by offloading day-to-day support, security monitoring, or specific projects so they can focus on higher-level initiatives.

Our services are flexible. As your business grows or your needs shift, we adjust our services and resources to match — whether it's supporting additional users, locations, or new systems.